For residents
Renting from us should be straightforward.
You should be able to pay rent, report a problem and reach a person without chasing anyone. That is the entire standard.
Pay rent online
One-time payments or autopay, with a receipt and a payment history you can always open.
Tenant portalReport maintenance any time
Submit a request at any hour with photos. You get a work-order number immediately, and you can watch the status change.
Submit a requestEmergencies
If anyone is in danger, call 911 first. Then use our emergency line so we can coordinate immediately.
Emergency instructionsYour lease and documents
Your lease, notices, receipts and renewal information, available whenever you need them.
Tenant portalWhat you can expect from us
- Your maintenance requests are logged with a number the moment you submit them
- We ask before entering, and we honour the entry permission you set on each request
- Notices are delivered in writing and kept in your portal
- Your deposit is handled according to Texas law and your lease
- We do business in accordance with fair housing laws
What helps us help you faster
- Report problems early — a small leak is cheaper and less disruptive than a big one
- Add photos to your request; it often removes an entire diagnostic visit
- Tell us about pets in the home so our technician arrives prepared
- Give us realistic availability windows
- Keep your contact details and renters insurance current
If anyone is in danger, call 911 now.
Fire, smoke, a gas smell, a medical emergency, a crime in progress, downed power lines, or any situation that threatens someone's safety — call 911 before you call us. Get everyone out first. We will handle the property.